Calm and inform

A phone call is a unique moment between you and your patient. At the outset you can welcome, calm, and inform, even if your staff is busy, with a high impact tool that sits right on your phone – effective phone messaging.

It can also do some of the work for you. Patients call with commonly asked questions and now you can answer them before they get to your call center.

  • Office hours
  • COVID protocols
  • Medical records
  • Scheduling appointments
  • Directions and web address
  • Physicians accepting new patients
  • Website address

Reinforce this with social media posts. No time? No worries. We write them for you. Check it out.

Educate and Inform

Phone messaging can educate patients about points of interest:

  • Flu season precautions and vaccine reminders
  • The latest COVID information and web address for more info
  • Opening of new locations
  • Time/date of vaccine clinics
  • Where to find and download forms pre-appointment

Promote these further with social media posts and educational blogs. No time? No worries. We write the content for you. Learn more.

Market and Inform

Phone messaging isn’t just wasted space – it’s an opportunity to market your practice to callers and remind them of the expertise and services you offer.

  • New physicians and their specialties
  • New on-site services for patient convenience like imaging and lab
  • Patient portals for easy access to information
  • Text messaging and other digital communication for patient convenience and retention

Position yourself ahead of the competition with rich content like blogs, social media and ad copy. No time? No worries. We write it for you.