Communicating with patients who may be distracted, sick, or anxious is challenging at best – yet essential at a time when they need important details. You can take advantage of your phone ecosystem to communicate with patients in an uninterrupted environment, delivering essential information and reassuring them.
Whether you are a hospital, private practice, or imaging department, phone system greetings, messages, and prompts deliver the important details your patients seek while leading them politely through your phone system, welcoming them to your culture, and reducing call volume on staff.
Our messaging begins on the phone and expands throughout your organization:
- First, greet your callers at “the front door” of the hospital with information
- Guide them through the phone system with easily understood prompts
- Friendly voices show patients they are not dealing with a “bot”
We provide the bandwidth you may not have.
Our healthcare program expands phone messaging to create the content you need but don’t have time to create.
- Social media posts
- Radio copy
Read on to learn how you can use this tool for your specific needs and deliver important information in an uninterrupted environment.