Seasonal On Hold Script Samples

Halloween Safety Sample #1

Halloween is a fun time for children of all ages, but it’s also a time for safety.  The National Safety Council offers these tips for a safe Halloween: Trick or treat only in your own neighborhood on well-lighted streets; No matter what your costume, make sure it fits and that you can see well; Make sure young children are accompanied by an older brother or sister, or an adult; And most importantly, parents should be sure to check their children’s treats.  Caution them not to eat any treats before they get home.

Sample #1

Did you know that self-treatment of the flu can lead to pneumonia?  Taking antihistamines that dry and thicken respiratory tract secretions can let infection take hold in the lungs.  Taking cough medicines that contain alcohol can make it hard for the body to get rid of invading organisms.  And taking antibiotics as a preventative can let antibiotic-resistant bacteria grow and threaten the lungs.  See your doctor if you have the flu or any upper-respiratory infection.  Get a flu shot every year, and if you’re over 65, get vaccinated against bacterial pneumonia.

Sample #2

Cold and flu symptoms resemble each other, but they differ in intensity.  A cold generally starts out with some minor sniffling and sneezing, but the flu hits you all at once; you’re fine one hour and in bed the next.  A cold rarely moves into the lungs; the flu can cause pneumonia.  You may be able to drag yourself to work with a cold, but with a flu you’ll be too ill to leave your bed.  To avoid getting the flu, or influenza virus, medical authorities recommend an influenza vaccination before each flu season, especially for people over age 65 or anyone with a chronic medical illness that would compromise their ability to fight off the flu on their own.

Sample #3

It’s that time of the year where we seem to be much more susceptible to catching nagging colds and flu.  Here are a few tips to keep in mind when you’re around someone who’s sick: keep at least 3-feet between you and anyone who’s sick – that’s about as far as most airborne droplets from a cough or sneeze can travel; when a sick person coughs or sneezes, turn the other way; wash your hands immediately after any contact with a sick person; and always avoid rubbing your eyes and nose – this can easily deposit germs onto your mucous membranes.

Frostbite & Hypothermia Sample #1

Winter weather can bring a variety of health problems.  Our staff would like to remind you that there are steps that can be taken to avoid such winter weather health problems as frostbite and hypothermia.  Be sure to wear adequate clothing – several layers are more effective because of the insulating warm air that is created between each layer; and because much of the body’s heat escapes through the head, be sure to cover it with a warm cap or hat.

Holiday Gift Safety Tips Sample #2

As you’re busily preparing for the holiday season, our staff would like to remind families and friends to consider safety when purchasing gifts for children.  Consider the age of the child and how appropriate the gift will be.  When buying for small children, stay away from toys that have a lot of small parts that may be swallowed, or from toys featuring moving parts that may injure children.  Be sure to consult the manufacturer’s guidelines on the package for the age appropriateness of the toy.

Winter Activity Health Tips Sample #3

Do the cold days of winter prevent you from exercising?  Just because you may not be able to go swimming or play a few sets of outdoor tennis doesn’t mean you have to lay on the couch until spring flowers begin to bloom. Ideal indoor aerobic activities include cycling on a stationary bike; walking or jogging on a treadmill; “skiing” on a cross-country simulator; or even playing basketball at your local gymnasium.  Of course, joining a gym or health spa may give you access to these plus more choices such as weight-training, aerobics classes, and even self-defense courses.

Vitamin C Nutrition Sample #4

The key to optimal cold weather wellness is to maintain your intake of Vitamin C.  To get the Vitamin C you need, keep your fruit and vegetable consumption preferably at the same high level you may achieve during the summer.  A minimum of five servings of fresh or canned fruits and/or vegetables per day will ensure the best results.   An effective alternative would be two-250 milligram tablets of Vitamin C daily – one with a high-fiber breakfast, and one at dinner.  Just remember, these are supplements, not replacements.  These dietary supplements don’t give you the extra nutrients or fiber that fruits and vegetables do.

Snow Shoveling Tips Sample #5

This winter season, when the cold wind is blowing and the heavy snow is falling, be sure to observe these simple snow-shoveling rules: treat shoveling like taking up a new sport – warm-up, stretch, and start easy with smaller loads. When finished, cool down and stretch again. Pace yourself – don’t try to do the whole task in one session – adequate rest stops will help prevent fatigue and injury. If your snow shovel breaks, you can buy a new one, but you can’t buy a new body – you have to look after the one you’ve got! Remember, “Prevention is easier than a cure.”

Storm Safety Sample #1

Here’s an important safety reminder: remember to unplug electrical appliances BEFORE a severe lightning storm – never during. Computers, television sets, and stereos can be damaged or destroyed by a lightning strike to the residence or to a nearby power line.  Do not touch electronics that are still plugged in.  Also remember to stay off the telephone and keep away from piping, including sinks and bathtubs.

Playground Safety Sample #2

With the weather warming up, kids everywhere will begin playing outside, swinging on monkey bars, and riding their bikes to the playground.  Unfortunately, more than 200,000 children are injured annually on America’s playgrounds, according to the National Program for Playground Safety.  Please keep the following tips in mind:

  • Make sure the surface where children play is cushioned. Rubber floors, rubber mulch, or grass are safe, but cement surfaces are not.
  • Be sure that playground equipment is in good working order and not rusty or falling apart. Check the bolts to make sure they are all intact.
  • If you own a trampoline, clear the area around it and do not place the trampoline near objects like trees or your home.  Place a frame pad around the entire area of the spring system.
  • Make certain that your child always rides with a helmet & sneakers on and in the direction traffic is heading.
  • If a child must ride at dusk or at night, place a flashing light or reflective material on the bike so he or she can easily be seen.

Remind your children to look both ways at intersections and follow all traffic signs.

Allergy Avoidance Sample #3

We often associate allergy season with spring – the onset of warm weather and the budding of flowers and leaves. But potential allergies are always among us, especially in the fall season. To help avoid autumn allergies, keep your windows closed; wear sunglasses on windy days to keep pollen out of your eyes; drink plenty of liquids to keep secretions draining and stave off sinus infections; and keep away from the accumulation of wet leaves and other sources of mold.

Balanced Diet Sample #4

With summer fast approaching, many people are considering various weight loss methods.  If you’re considering substituting nutritional drinks for meals, listen closely to this helpful fact:  Although many nutritional drinks are promoted as being “meals in a can,” they are really no more than a snack substitute.  With each can containing approximately 350 calories, with as much as 13 grams of fat, these drinks may certainly be better than a bag of chips and a soda, but they fall short in actual nutritional value.  In fact, many lack fiber and various nutrients needed for a balanced diet.  If you’re contemplating slimming down for the summer, a healthy balanced diet and exercise is a good place to start.

Bicycle Safety Sample #5

With gorgeous weather upon us, here are a few bicycling safety tips for the family: First and most important, always wear a safety helmet.  In addition, adjust brakes if the levers touch the handlebars when squeezed; while riding, shift through the gears to make sure they all engage firmly into place – if you hear a continuous clicking noise, align the gears by turning the adjusting barrel; also, spin each wheel to make sure there is no rubbing between rim and brake pads; and be sure to check the tire pressure regularly to maintain the recommended pressure printed on the tires.  Once these simple safety tips and inspections have been performed, you’re on your way to happy riding.

Bee Sting Allergy Sample #1

Bee stings are uncomfortable for most people. And for some, a bee sting can be fatal.  If you are stung and experience swelling in a distant area of the body, or swelling occurs in the eyes, lips, or throat, you are probably experiencing an allergic reaction. Go immediately to the {hospital’s name} Emergency Room, where our qualified staff can assist you. For your information, other warning signs of an allergic reaction to a bee sting include shortness of breath and dizziness.

Sun Exposure Sample #2

Enjoy this time of the year, but remember that exposure to the sun is the most common cause of skin cancer.  Protect your skin and the delicate skin of children by limiting exposure to the sun and by using a sunscreen with an SPF of at least 30.  Avoid tanning beds, as they may actually be more harmful than the sun.  See your healthcare provider for an annual skin exam or to assess any suspicious areas.

Sun Safety Sample #3

With warmer weather here, more and more people will be getting out to enjoy the sun.  But be careful, over-exposure can be dangerous. While out in the sun, your skin is exposed to ultra violet rays, which results in the tanning of your skin. When kept to a minimum, incidental exposure is no cause for concern, but too much unprotected time in the sun may lead to melanoma, a type of skin cancer.  In order to minimize risk, use sunblock with a minimum 15 SPF. Enjoy the great weather and great health.

Fireworks Safety Sample #4

This summer, we urge you to keep your family safe from fireworks-related injuries.  Although injury rates have decreased over the past few years, it is still important to maintain some basic rules when dealing with fireworks.  Fireworks are not toys, therefore they should NEVER be given to young children. Close, adult supervision of all fireworks activities is mandatory.  And remember, here in the state of Ohio, only “novelty” fireworks are classified as legal.  Be sure to buy your fireworks from reliable sellers.  Only use them outdoors and always have water handy in case of an emergency.  To determine what fireworks can be legally discharged in your area, be sure to check with your local police department.

Lawnmower Safety Sample #5

Did you know that lawn mower blades rotate at a speed of nearly 200 miles per hour?  At this speed, seemingly harmless sticks and stones often become dangerous missiles when picked up and hurled. To keep from getting sliced by a lawn mower blade and being hit by rocks or other propelled objects – the 2 most common lawn mower-related injuries – remember these tips: Before you start, clear the lawn of sticks, stones, toys, and other items; don’t use electric mowers on wet grass; wear heavy-duty shoes, long pants, and safety goggles; look several feet ahead when mowing; turn off the engine if you have to check or clean the mower; never fuel a mower when the engine’s hot; never allow children to operate a power mower, and keep them far away from a mower that’s in use.

Mosquitos Sample #6

Many of us enjoy spending warm summer evenings outdoors, except for when we’re “bugged” by mosquitoes.  Here’s a homemade natural mosquito repellent to help keep the bugs away this season: mix 2 cups of witch hazel with 1-and-a-half teaspoons of citronella and 1 tablespoon of apple-cider vinegar.  Pour the mixture in a spray bottle and shake to mix thoroughly.  Apply as needed to exposed skin, being careful to avoid eyes, nose, and mouth as you would with any insect repellent.

Summer Fruit Safety Sample #7

Although fruits in the summer time are delicious and refreshing, there are a few things to keep in mind when eating and serving them.  Despite research linking certain chemicals to a variety of serious illnesses, agricultural use of pesticides has doubled over the past two decades.  Since there is no way to know which fruits have been contaminated, it’s important to thoroughly wash these foods before eating, preferably in soapy water, and rinsing them afterwards.  Also, avoid fruits grown outside the United States, which typically contain higher levels of contaminants.

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Disease Prevention & Awareness On Hold Script Samples

Smoking Cessation Sample #1

There are many reasons to stop smoking, and those reasons extend to the people around you.  Nonsmokers who breathe in secondhand smoke take in nicotine and other toxic chemicals just as smokers do.  Heart disease, lung cancer, breathing problems, and complications for people with asthma are often attributed to secondhand smoke.  Your physician can provide tools to help with smoking cessation.  Quit for your own health and for the health of those around you.

Women’s Heart Disease Sample #1

Heart disease – it’s usually a man’s disease, right? Wrong! Heart disease kills more women than men and in fact, it’s the number one cause of death among women. We offer complete care, from diagnosis and treatment to individualized cardiac rehabilitation. We will help you in your recovery, or better yet, reduce your risk of having a heart attack.

Lowering Cholesterol Sample #2

Did you know that coronary heart disease is the leading cause of premature death among Americans?  What’s worse is that much of this is self-inflicted!  When vital arteries leading to the heart become clogged by fatty deposits of cholesterol, the blockage can lead to a heart attack.  Here are some easy strategies for reducing fats and cholesterol from your diet to help reduce your risk of heart disease: use non-fat or low-fat dairy foods instead of whole milk products; bake, roast, or broil lean meat, poultry, and fish; trim all visible fat from meats and remove skin from poultry; limit your egg yolk intake to no more than 3 to 4 per week; substitute 1 egg with the yolk and 2 egg whites for every 2 whole eggs required in your recipes; avoid frying and sautéing foods; limit your use of oils and salad dressings; and be sure to get some regular exercise.

Cancer Prevention Tips Sample #1

Studies estimate that diet, including too much of some kinds of foods and not enough of others, is responsible for about 60-percent of the cancers in women and 30 to 40-percent of the cancers in men.  Our staff wants you and your family to be aware of the eating habits you can adopt to help prevent some forms of cancer: eat less dietary fat; eat fewer cured and smoked foods; drink alcohol in moderation, if at all; and eat more fruits, vegetables, and high-fiber whole-grain products to especially help minimize the risk of developing colorectal cancer.

Breast Cancer Awareness Sample #2

Modern science believes there are several factors that determine the chances of a woman getting breast cancer.  According to recent studies, women who menstruated earlier than average; who had no children or a late pregnancy; who entered menopause later than average; or whose mother, sister, or daughter had breast cancer are at a higher-than-average risk.  Another important risk factor is diet – a factor you can take control of.  Studies suggest that a high-fat diet and being overweight increase the risk of breast cancer, so it’s important to control your weight and cut back on the amount of fat that you consume.  In addition, some research has shown that women who have 3 or more drinks per week increase their risk of breast cancer, so it’s recommended that women limit their intake of alcohol.  Following these simple dietary suggestions may help decrease your risk.

Colon Cancer Sample #3

We talk about breast or lung cancer in casual conversation, but colon cancer, the second leading cause of cancer deaths in the United States, is hardly ever discussed. March is Colorectal Cancer Awareness Month and it’s time to start talking and get educated.  Did you know a large percentage of people who are diagnosed with colon cancer could have prevented it through proper screenings? If you are age 50 or older, or if colon cancer runs in your family, call your doctor today and ask about getting a colon cancer screening. This one simple test could save your life.

Stroke Awareness Sample #1

There are many warning signs of a stroke.  Trouble walking, incoherent speech, and numbness on one side of the body are just some of the symptoms.  If you suspect someone may have had a stroke, ask them to do the following:

  • Smile
  • Raise both of their arms
  • Repeat a simple sentence such as “It’s sunny out today”

If they have difficulty with any of the three, call 911 immediately and report the symptoms to the medical personnel.  Quick action can reverse stroke damage and save the person’s life.

Digestive Disease Sample #1

We’re probably all familiar with terms like constipation, heartburn, and lactose intolerance.  But these are just a few of the many disorders and diseases that affect the digestive tract of 60 to 70 million people – many with digestive diseases that pose a serious threat to their health.  All our nutrients are obtained by eating a variety of foods each day; and those nutrients are broken down and used by the body to keep us healthy.  However, many different ailments can hinder and even halt the normal digestion process.  From appendicitis, gallstones, and hemorrhoids to ulcers, hepatitis, and cancer, digestive disease can become a severe health problem.  If you have any repeated digestive problems like gas, bloating, constipation, diarrhea, cramps, or pain, be sure to consult your physician.

Alzheimer’s Awareness Sample #1

Alzheimer’s is a mysterious and frustrating disease that afflicts millions of Americans and their families.  Unfortunately, we’re still not sure what causes Alzheimer’s, one of the most common causes of the loss of mental function known as dementia. This type of dementia proceeds in stages, gradually destroying memory, reason, judgment, language, and eventually the ability to carry out even the simplest of tasks.  Some of the symptoms of Alzheimer’s include depression and disorientation; forgetfulness, especially about recent events; the inability to speak clearly; irritability, hostile behavior, or paranoia; and neglecting to perform routine tasks.  If a loved one shows signs of Alzheimer’s, be sure to seek medical attention as soon as possible.

Memory Boosting Tips Sample #2

Remember what you can’t afford to forget, by paying attention to details and reducing distractions.  Here are a few memory boosting basics to incorporate into your lifestyle: replace mental notes with written ones; leave reminders in obvious places such as your refrigerator or computer; and write your to-do lists away from the kids or the TV.  In addition, organize lists by category and use outlines to organize information so that you’ll be able to recall it more easily.

Specialized Practice On Hold Script Samples

Diabetic Retinopathy Sample #1

Diabetic retinopathy is a leading cause of visual impairment and blindness.  Annual eye exams by a qualified ophthalmologist or optometrist are recommended for diabetics.  Early detection may save your vision, so please discuss this important screening with your primary care provider and your eye doctor.  You may reduce your risk for complications of diabetes by working with your healthcare provider to keep your blood sugar, blood pressure, and blood cholesterol under control.

Hand Washing Sample #2

Did you know that singing “Happy Birthday” can be healthy for you? The next time you sing “Happy Birthday,” do it while you’re washing your hands.  The Center for Disease Control recommends washing your hands long enough to sing “Happy Birthday” twice to help decrease the risk of contracting colds.  Wash with warm water and soap, on both sides of your hands, and especially in your nail beds and cuticles where bacteria hide.

Family History Sample #3

A Family Tree can be more than an elementary school class project.  In fact, it could even save your life.  Consider making a Family Health Tree.  This can help your doctor better determine your health risks. For each relative, record key information such as cause of death, any illnesses, and other medical problems they may have suffered throughout their lifetime.  To get the best use out of this project, try to research back at least two generations, or further if possible.

Skin Care Services Sample #1

We offer a wide array of skin care services. Treatments include laser hair removal, microdermabrasion, surface vein and fungal nail treatments, Botox, and skin fillers, as well as procedures that diminish fine lines and wrinkles and decrease the appearance of brown spots and scars.  Please visit {website address} for more information.

Childhood Obesity Sample #1

Parents, don’t fall into the Child Diet Trap. Overeating is most often associated with poor self-image and the depression that may accompany it. Singling out a child as needing to lose weight can depress him or her even further. To avoid the “diet trap” please consider these helpful hints:  serve low calorie, healthy meals for the entire family; substitute low fat or nonfat dairy products for whole products; use ground turkey for hamburgers in place of ground beef; and try to increase the family’s overall activity level, possibly by taking more walks together and playing active sports.

Incorrect Medication Dosages Sample #1

In order to better protect yourself from incorrect medication dosages, urge your doctor to write on your prescription what it is for. This will ensure that your pharmacist is reading your doctor’s handwriting correctly, as well as help your pharmacist give you more detailed information about your prescription.  Remember to inform your doctor and pharmacist of all the prescriptions and over-the-counter drugs that you may be using, so that they can be alert for possible interactions. Also, try to use only one pharmacy so that all your medication records are in one place.

Location Information Sample #1

Thank you for calling {facility name}, where you and your family can count on personal care from healthcare experts.  At our 5 convenient locations, we have day, evening, and weekend office hours, with providers on-call 24 hours a day, 7 days a week.  We accept all major health insurances.  If you’re calling for a prescription refill, please have your containers handy so you can give us the necessary information.  We ask for 48 hours notice if you need a refill.  Remember to bring a list of your current medications to each office visit.  For further details about our services, visit {website address}.

Elder Care Staff Sample 

Our Wellness Center staff helps to ensure residents’ optimum health through regular wellness checks and a Health & Wellness Program which encourages good nutrition and hygiene, and provides helpful information on health topics. Physicians and other health consultants are also available, along with laboratory and pharmacy services. The overall health and well-being of our residents is our number-one priority.

Service Sample Script

We are a premier provider of senior living services, including independent, assisted living, memory care, and rehabilitation services, throughout the East Coast. We provide an elegant environment for older adults who require a degree of personal assistance, but also desire the freedom of independence.  With our professional care-giving staff and licensed nursing on site – not on call, 24 hours a day, and comprehensive amenities. We provide our residents with the security of supportive services, the dignity of independence, and the fulfillment of friendship.  Offering peace of mind, good friends, and good living.

Home Care Sample Script

If you are in need of long-term home care, our certified home health aides can help. Our home health aides have undergone rigorous background checks and training and our care will be coordinated with your personal physician. For more information, call 800-888-8888

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