Banking On Hold Scripts

Sample #1

Thank you for calling (Company name).  Individuals, families and businesses count on us for all their banking needs, including checking and savings accounts, investment and retirement services, and mortgages and home equity loans.  For your banking convenience, we also offer extended drive-up service, 24/7 telephone and online banking services, and outstanding service to personally assist you. To compare our rates or locate a nearby branch or ATM, you can always visit our web site – (website address) Thank you for waiting, a customer service representative will be available to assist you in just a moment.

Sample #2

Thank you for calling (Company name). You will be assisted momentarily… From the detailed requirements of your day-to-day operations to your broader needs in business planning and commercial lending, we have the expertise to handle ALL aspects of your business banking. Let us know how we can assist you when we return to the line.

Sample #3

Thank you for calling (Company name). A representative will be with you in just a moment… From the detailed needs of your day-to-day operations to the particulars of your broader needs in business planning and commercial lending, let us handle all of your business banking needs.  We are committed to building the meaningful relationships our customers have come to expect.  We invite you to come in to appreciate the difference.  We’ll be right with you.

Sample #4

Connecting you with life’s opportunities is what we are all about. That is why we offer a full range of personal and business financial products and services specifically designed to meet the needs of people who live in the communities we serve.  Trust the professionals at (Company name) to help you find a better way to manage your everyday finances.

Financial Services On Hold Scripts

Sample #1

Thank you for calling (Company name).  We will return to the line shortly…  We an investment banking and management consulting firm specializing in providing advisory services to the financial institutions industry.  We are an industry leader in strategic planning, market feasibility, corporate finance, M&A, asset/liability management, enterprise risk management and regulatory consulting.  Visit us at (website address) where you can learn more about us and our services, get the latest news, read testimonials, and more.

Sample #2 

Thank you for calling and for your patience while on hold. A representative will be with you momentarily. We offer a full-suite of insurance, financial and administrative services relating to Employee Benefits Programs, COBRA Administration, Human Resource Consulting, Payroll, pay-as-you-go Workers Compensation, and tax favored programs including Flexible Spending Accounts, Health Reimbursement Arrangements, and Health Savings Accounts. We are available to assist you (business hours). Please stay on the line, so that your call can receive the time and attention it deserves.

Real Estate On Hold Scripts

Sample #1 

(Company name) is the area’s most exciting real estate company. For agents, this is a one of a kind opportunity to get in on something innovative and ever-growing. If you’re interested in a career as an agent, ask for details when we return to the line.

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Tax & Accounting On Hold Scripts

Sample #1 

Thank you for calling (Company name)… A representative will be with you in just a moment… Located at (company address), we specialize in tax and accounting services for individuals and small to medium companies. In addition, we are tax and accounting specialists for home health agencies. Visit our website – (website address) – for more information on our services.

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