If you’re a financial service provider, ensuring client trust and satisfaction is key. No matter who your clients are, the telephone still remains a key component of the ways they communicate with your organization. Don’t allow the possibility of a bad impression when they try to reach you via the phone. Use all the resources available to make sure they’re getting a professional and unified experience. Guarantee that all calls are routed correctly and callers are not forced to listen to silence or inappropriate audio content during a call transfer or while waiting on hold. Take the opportunity to highlight the range of your organization’s services, provide valuable information about regulatory requirements, and answer often asked questions.

  • Make use of call distribution services
  • Unify the caller experience across multiple bank branches or departments
  • Ensure clarity of compliance announcements and messages
  • Reduce caller frustration as you route callers to your agents

Holdcom has years of experience drafting, recording and maintaining professional audio for the financial services sector. With expertise in a range of telephony platforms, let us help you make full use of your communications infrastructure.

Create Great First Impressions

Start building confidence with callers today.

We are ready to have a professional recording in English we would like Margaret. Please see below and let me know if this can be accomplished and let me know what you need from us to move forward. We are extremely impressed with your service and professional consulting and look forward to doing business with you.

Lynn

Symetra Financial

Thank you for all your hard work. It has been a wonderful working experience with you and Holdcom. I look forward to doing business with you in the future.

Christopher Miller

Consumer Credit Helpers

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