Coronavirus Information Message Files

The accordion below contains all the scripts for the files that are included in this package. Audio files are provided in mono 128 kbps .mp3 and mono kbps u-law .wav. Contact us if an alternate file format is required.

Each script has a male voice talent (Tony) and a female voice talent (Christine) file associated.

Voice Prompt 1
Voice Prompt 2 (General Information)
Message on Hold 1 (Short)
Message on Hold 2 (Full length)
Voice Prompt 1

Thank you for calling. We are concerned about our patients’ welfare in regard to the Coronavirus or COVID-19 and would like to prevent further transmission of the virus. If you develop life-threatening conditions such as severe shortness of breath, changes in mental status, severe dehydration, or other complications, hang up and dial 911 immediately or visit your nearest Emergency Department.

For more information about the virus, visit the Centers for Disease Control’s website at: “C D C dot gov slash Coronavirus.”

Voice Prompt 2 (General Information)

Thank you for calling. We are concerned about our patients’ welfare in regard to the Coronavirus or COVID-19 and would like to prevent further transmission of the virus in our community. If you have respiratory symptoms such as coughing or difficulty breathing, call ahead so that we can take precautions to avoid the potential spread of germs during your appointment. If you develop life-threatening conditions such as severe shortness of breath, changes in mental status, severe dehydration, or other complications, hang up and 911 immediately or visit your nearest Emergency Department.

For more general information on COVID-19, please speak with a healthcare provider when they return to the line or visit the Centers for Disease Control’s website at: “C D C dot gov slash Coronavirus.”

Message on Hold 1 (Short)

The newly identified coronavirus, known as COVID-19, was first recognized in Wuhan, China, in early December 2019 and has spread throughout the world. While COVID-19 has been widely covered in the news media and the number of cases has grown substantially, respiratory symptoms such as fever, cough, or difficulty breathing are much more likely to be caused by a seasonal illness like the flu, rather than COVID-19.  The steps to protect yourself from COVID-19 are generally the same as those for flu prevention:

-Wash your hands frequently with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer if soap and water are not available.

-Cover your coughs and sneezes with a tissue or your sleeve (not your hands).

-Avoid touching your eyes, nose, and mouth.

-Avoid close contact with people who are sick.

-Stay home if you are sick, restricting activities outside your home, except for seeking medical care.

-Clean and disinfect frequently touched objects and surfaces using a household cleaning spray or wipes.

If you have respiratory symptoms such as coughing or difficulty breathing, call ahead to your healthcare provider so they can take precautions to avoid the potential spread of germs during your appointment. If you develop life-threatening conditions such as severe shortness of breath, changes in mental status, severe dehydration, or other complications, contact 911 immediately.

Message on Hold 2 (Full length)

The newly identified coronavirus, known as COVID-19, was first recognized in Wuhan, China, in early December 2019 and has spread throughout the world. While COVID-19 has been widely covered in the news media and the number of cases has grown substantially, respiratory symptoms such as fever, cough, or difficulty breathing are much more likely to be caused by a seasonal illness like the flu, rather than COVID-19.  The steps to protect yourself from COVID-19 are generally the same as those for flu prevention:

-Wash your hands frequently with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer if soap and water are not available.

-Cover your coughs and sneezes with a tissue or your sleeve (not your hands).

-Avoid touching your eyes, nose, and mouth.

-Avoid close contact with people who are sick.

-Stay home if you are sick, restricting activities outside your home, except for seeking medical care.

-Clean and disinfect frequently touched objects and surfaces using a household cleaning spray or wipes.

-“The Centers for Disease Control and Prevention” does not recommend that people who are well wear a face mask to protect themselves from respiratory illnesses, including the flu and COVID-19. Face masks should be used only by people who show symptoms of these diseases to help prevent the spread of the disease to others.

If you are at higher risk for serious illness from COVID-19 because you are an older adult or because you have a serious long-term health problem such as heart disease, diabetes or lung disease, it is extra important for you to take actions to reduce your risk of getting sick with the disease.

If you think you may have come into contact with a person who has recently traveled to a country with a COVID-19 outbreak, and you have respiratory symptoms such as coughing or difficulty breathing, call ahead to your healthcare provider so they can take precautions to avoid the potential spread of germs during your appointment. If possible, wear a face mask on the way to your appointment to help prevent the spread of germs.  If you develop life-threatening conditions such as severe shortness of breath, changes in mental status, severe dehydration, or other complications, contact 911 immediately.

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Package 2 Scripts
Additional scripts read by male (Tony) and female (Christine) talents were produced as an additional package and are now included in the download.
Office Closure Message
Restaurant / Bar Hours Message
Company Sales / Products Office Remote Working Message
Company Sales - General Delays Message
Company Busy COVID-19 Message
Do not visit office - COVID-19 Message
Gym - COVID-19 Message
Generic Office Visiting Restrictions - COVID-19 Message
Office Closure Message

Due to the current State of Emergency, our offices are closed and response times may be slower than normal. Please follow our social media for updates on when we will be returning.

Restaurant / Bar Hours Message

We would like to thank our loyal customers and friends for your support during these difficult times. Due to the COVID-19 pandemic we no longer can offer the option to dine in our restaurant. You may still order delivery or curbside pick-up. Please call us to make your order or visit our website. Please note, we will be adhering to any local curfews which may be enforced.

Company Sales / Products Office Remote Working Message

Due to the COVID-19 pandemic, your order may experience delays. Our offices are physically closed however staff is now working remotely so please be patient as we adjust to the new working situation. Please leave a message and we will return your call as soon as possible.

Company Sales - General Delays Message

Due to the COVID-19 pandemic, your order may experience delays. Please leave a message and we will return your call as soon as possible.

Company Busy COVID-19 Message

Due to the COVID-19 pandemic our services are in high demand. Please leave a message with the pertinent information and we will return your call as soon as possible. We appreciate your patience during this time.

Do not visit office - COVID-19 Message

Thank you for calling, the safety of our clients and staff is a top priority. Please note, we are NOT accepting in-person meetings due to Coronavirus. Please schedule a phone call or Virtual meeting by calling us or sending an emailing. Thank you for your patience.

Gym - COVID-19 Message

The health and safety of all our customers, clients, and employees are our number-one priority.

As the nation grapples with the COVID-19 outbreak, we have decided to close our facility until further notice. Please follow us on social media for the most up-to-date information on when we will reopen. Thank you for your patience and understanding.

Generic Office Visiting Restrictions - COVID-19 Message

The health and safety of all our patients and employees are our number-one priority.

With the current Coronavirus outbreak, and to comply with public health practice during this time, could you please advise us prior to your visit if any of the following apply:

· You or any other member of your household has returned from any of the high-risk areas in the last 14 days.

· You or any other member of your household are experiencing any of the symptoms of COVID-19.

· You or any other member of the party present have been in contact with anyone or any location that has a confirmed case of COVID-19.

Please share this information with a representative when we return to the line. We appreciate your cooperation during this time.

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