Personal Services Industry

As a business in the personal service industry, you want to standout with creative and guest related content. By focusing on your clients and target audience with fresh marketing ideas, you’ll create memorable guest experiences while building a loyal client base.

Audio marketing allows your facility to communicate effectively and educate guests and callers. Consider creating videos with professional voiceover, using multilingual recordings to reach your target market, voice prompts to provide immediate assistance to callers, or Message on Hold to inform and educate.  When communicated properly through the right medium, audio can be used for:

  • Promoting Holiday Specials
  • Reinforcing Company Values
  • Sharing the Latest Industry Trends

We have an assortment of audio marketing services to meet the needs of any company strategy. Our services use real human voice talents, experienced scriptwriters, and high-quality recording services. We pride ourselves on our flexibility to meet client’s budgets and turnaround time – while producing content of the highest quality.

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Don’t overlook how you sound – everything registers with your guests. Communicating a clear message is crucial to meeting your guest expectations. If it’s busy season for your facility consider putting an IVR system in place.

The IVR system will help to route your callers, and allow your front desk time to work with guests. The IVR can then be turned off once the busy season is over. Your guest will thank you for the prompt attention onsite, and caller will be pleased with having their call directed to the appropriate person.

Your callers are on hold for a few moments when they call for information. Why miss the opportunity to let them know what you have to offer? Special hours, packages, new amenities, seasonal specials and promotions the range of information personal service centers need to communicate to their members goes on and on. Your Message on Hold marketing messages can help you:

  • Increase membership
  • Improve event attendance
  • Communicate deals and offers

Whether you manage one center or many, Holdcom has the service, system, update plan, and solution that will suit your needs.

If you want to show off your facility online, a virtual tour is one of the most effective ways to do it. You can introduce your staff, promote your services, or highlight your peaceful decor. Adding serene music and a soothing voiceover can give you a “guided tour” feeling. Plus, adding audio to your virtual tour lets you show and tell.

We just got the new recording set live this week and everyone is loving it so far.

Monica Weitz

Thanks everyone for your work on this.

Donna,  I love the professional greetings that allow us to highlight our services and give our brand an identity. They also show our customers we appreciate them and their time.  Thanks to you and your team for helping us to always convey that message.  I don’t think anyone could do it better.

John Doe

You work for a great organization – one of the most accessible and professional we’ve had the pleasure to work with. Thanks for everything – and keep up the great work!

Anne Ferreira
Strategic Communications


Thanks again!!  I’ll have to say this was a breeze so please tell management that your approval as a GSA vendor really made the process of purchasing so easy.  You all checked the NDAA 889 compliant box, GSA (did not require open market research), Tax exemption was understood, and payment portal was quick.  It was very simple!  Of course it helped that Rob did the Market Research but you all had done your homework! 

Debbie Ankrom
Management and Program Analyst

I am a new client and feel compelled to give you feedback on two of your employees: Megan Andriulli and especially Donna Pompeo.

They have been consummate professionals, working seamlessly with my internal team to sort out all the moving parts of this project.  Donna closely reviewed our existing script and made excellent suggestions.  She figured out what we needed technically to merge our two systems.

But most of all, they both demonstrated immense patience and perseverance.  Never before I have I worked so long or so hard or on so many different projects at once since Covid reared its ugly head – it was all too easy to get off track.  But, Donna was always keeping in touch without being a bother and without getting frustrated with me (a miracle!).  Megan gently reminded me of the things that need to be done so I could stick to deadlines.

It is because of their efforts, not my own, that this project will come to fruition – and I trust many more projects in the future as well.

Vanessa Warner
Director of Marketing/Communications

It’s perfect! Please proceed. Many thanks for the swift turnaround.

Barbara Cron
Director, Marketing Communications

You guys have all been ABSOLUTELY AMAZING. And I can’t say that enough. Trust and believe I will be recommending your service to anyone who has a need.

Marsha Brummitt
Office Manager

Received and sounds great!  Margaret always does such a wonderful job for us.

Happy Holidays to you and your family!  Looking forward to continue working together in 2021.  😊

Nicole McSwain
Communications Coordinator

I wanted to send you a separate note to thank you and all your team for your hard work.  You have all been so easy to work with and your professionalism was outstanding.

Jeremy Templeman
Purchasing Manager

Thanks a lot for your excellent job.  Your organization deserves 5 STARS for all your prompt attention & responses!

Mohammad Tahir

Thanks for the follow-up email. So far so good this week. I am waiting on a bunch of vendor tasks to complete this week and yours was the first. 😊

I am super happy with the turnaround time for this and so is the project team I am working with. We’ve sent some of the recordings to our client for review so I don’t have any questions at the moment.


Thank you for checking in. Yes, I received the files but, hadn’t had a chance to listen to all of them until today. You and your team made this process so easy for me in terms of the service, quality, and turnaround time and I really appreciate it.

Now, I’m on to the hard part which is getting the changes into our phone system 😊

Jenna Snook
Director of Operations

Thank you very much for the follow up email. I am very pleased with the quality of the recordings that your company produced as well as the help that was extended to me when I needed it. In the future if I have more recordings to make you will be my go to company. Also you may use me for a reference without hesitation.

Jordan Cain

Yes, everything was received and we are very happy with the results.  Thank you and your team for all your help, we really appreciate it.

Hope you enjoy your Friday and weekend as well. Thank you again.

Stacey Woods
Business Analyst | E-Commerce

I’d like to take a minute to thank you both and your team for responding so quickly to our needs during COVID. You clearly believe in customer service and recognized our immediate need (during COVID) in helping communicate with our callers. It is a big reason we decided to go with your company for the phone tree recordings. You are easy to work with, professional, and we consider you a solid partner! Be safe and be well!

Marcy Manheim
Director, Marketing & Public Relations

I LOVE IT !! Well done …

It’s already on our system and everyone really likes the production.

Patrick McAllister
Corporate President, Engineering

Thank you again for all the great work you and your team did on this.

Megan O’Dwyer
Integrated Marketing Specialist

You and your companies employees “ROCK”!!! Thank you for the fast action on our request.

I now understand why our company uses your services.

A big thank you and a Job well done and a Quick response to our needs to all of your staff, and Aleta for her talent and flexibility in this trying time.

Kevin Casey

Thank you for providing such a great service. I will 100% be recommending your services to our clients / customers etc.

Laura Best

Thank you very much. I really appreciate your help getting this under control. You guys are great!!

Jenny Panitch