It has been an absolute pleasure working with you and your team over these past 5 years! Thank you for your kindness, impeccable professionalism, and for all of your support with our crazy schedules and urgent requests. You and your team have been absolute lifesavers, and always made my job easier!!!
David Almeida
Verizon Wireless
My partners didn’t believe in message on hold – but once I used it, the response I got was tremendous. People don’t seem to mind waiting on hold. It’s long enough where you can hear most of it, short enough where you get the important bits and pieces. I can’t recall how many times people say ‘Oh! I didn’t know the train goes right by your place’ or ‘I didn’t know Oktoberfest started already,’” all because my message on hold program informed them. A local restaurant might be small potatoes compared to some of Holdcom’s bigger clients, but I always get treated as someone special – that is how I want my customers to feel – sitting at my table, or even on hold, or on line.
Lee
hank you for your quality voice work and VERY fast turn-around time!
Christopher Armato
I have explained to everyone at NJTC that you and Holdcom do a terrific job. In fact I have suggested that you give lessons in customer relations at Harvard Business School. You may use me as a reference at any time.
Richard Kay
North Jersey Truck
Thank you to everyone for working on this and finding a solution! I am so appreciative of the time each of you took to resolve our previous problem… We all agree that Holdcom overhead music and on hold messages are great services and would like to continue to work with you. Thank you again for everything.
Ginger
Holdcom has been an extremely valued partner to Callzilla over the years. Anytime we need high quality, multi language voice talent, Holdcom has provided us solutions with impeccable results, always before our deadline, and at prices that are beyond reasonable. Hold com’s platform is incredibly user friendly and intuitive, and for those of us that prefer self service, provides incredible ease of use. When we require more complex solutions or advise, the Holdcom team has always added value by the type of recommendations and consulting offered to us. We’re extremely grateful to Holdcom for several years of partnership and collaboration and could not recommend Holdcom more highly.
Neal Topf
President, Callzilla
I know I can always count on the team at HOLDCOM for a fresh sound and speedy turnaround (we usually have tight timelines). They’re also very mindful of my budget.
Kathleen Brenner
Director of Contact Center Operations Premiere Response
Thank you so much for checking in and for making sure our program is functioning properly. We appreciate the support. If there is anything else we need I will let you know.
Denise Winant
Endeavor House
Thank you for all your hard work. It has been a wonderful working experience with you and Holdcom. I look forward to doing business with you in the future.
Christopher Miller
Consumer Credit Helpers
I will have you know that we would have required several folks to work after hours to implement this new recording next week, Now we only need to do this update once tonight and not 2 times and our IVR will be 100% ready for Monday morning open of business!! This is GREAT!!!!
Kevin R Casey
Just a quick note to say thanks again for another great audio file, after business hours. I received the file yesterday and after listening, installed it onto our phone system. Very professional from my very first email to receiving the finished product.
Laurence R. Handwerger
Handwerger & Sons, Inc.
Characters make training come alive and Holdcom voices all of the customers, agents, managers, salespeople, and techno-geeks that have filled our learning programs during the last 10 years. I cannot imagine a workshop, webinar or eLearning without their masterful narration or telephone call samples. French and German speakers were added this year with stellar results. Our clients are awed and delighted by the finished audio files that Holdcom delivers quickly, creatively and perfectly.
Ronna Caras
President, Caras Training
Just a quick note to say thanks again for another great audio file. I received the file yesterday from Will and after listening, installed it onto our 8X8 system. Very professional from my very first email to receiving the finished product.
Laurence R. Handwerger
Handwerger & Sons, Inc.
Thank you to you and your team for providing this request. It is not often you can say you have faith that your vendor will always come through for you when it really matters, but you and your team do it repeatedly. I just wanted to take a moment and tell you how good it is to work with professional, dependable, consistent, and courteous people.
Jeff Bartruff
Interline Brands
I am very pleased with the professionalism of your service, quick turnaround times and technical assistance. After a few of weeks of using the greeting you made for us…this is great, thank you so much for making the effort…. yours is obviously a professional service that takes customer service seriously. I will look forward to recommending you to others whenever the opportunity presents itself.
Jacob Irving
Love it!!! Thank you so much for your patience and especially for working with me on this. I really appreciate it. The final product is perfect! Thank you. I am very happy.
Alison
You (and your team) are amazing at customer service – attention to detail and responsiveness is refreshing. Many thanks for your guidance and follow-through!
LeeAnn Atwood
Manager, Public Affairs & Marketing - Advocate Condell Medical Center
Just a quick note to say thanks again for another great audio file, after business hours. I received the file yesterday and after listening, installed it onto our phone system. Very professional from my very first email to receiving the finished product.
Laurence R. Handwerger
Message On Hold has offered us the flexibility to create messages that our guests receive during that awkward period of having to place a guest on hold for whatever reason. Many times we hear from that they have learned something new about us. We change the message often enough that it is always fresh and informative.
We are very Happy with Holdcom, and this is why we have used them for so many years. Thank you for being a wonderful marketing partner to us!
Diane
Bernards Inn
