Just a quick follow up to our conversation earlier this week…Thank you very much! The narration was perfect. It was a pleasure working with you and your team. I look forward to working with you in the future.
Erin Ferguson, Clinical Project Manager
Canfield Scientific, Inc.
Thanks for checking our messages and for fixing it on a timely basis.
Kim Janssens
Fox Run Brands
Thank you for all your hard work. It has been a wonderful working experience with you and Holdcom. I look forward to doing business with you in the future.
Christopher Miller
Consumer Credit Helpers
I will have you know that we would have required several folks to work after hours to implement this new recording next week, Now we only need to do this update once tonight and not 2 times and our IVR will be 100% ready for Monday morning open of business!! This is GREAT!!!!
Kevin R Casey
Agilent Technologies
Thank you so much for checking in and for making sure our program is functioning properly. We appreciate the support. If there is anything else we need I will let you know.
Denise Winant
Endeavor House
I am very pleased with the professionalism of your service, quick turnaround times and technical assistance. After a few of weeks of using the greeting you made for us…this is great, thank you so much for making the effort…. yours is obviously a professional service that takes customer service seriously. I will look forward to recommending you to others whenever the opportunity presents itself.
Jacob Irving
Canadian Hydropower Association
Thanks so much Rob, you made magic happen today!
Leah Butler
Audio Manager/QA, IntelePeer
Both sites went live in the past week and they both love it, as well as staff! Thank you!
Chris Butler
RWJ Barnabas Healthcare System
This is FANTASTIC! Better that I had hoped, in fact. Thank you so much. Again, thank you for the professional product, excellent service, and timely delivery. Well done!
Clay, Creative Director
Design Ergonomics Inc.
We recently worked with Holdcom to have a message professionally recorded and found the whole experience to be easy, convenient, on time and within budget. Many thanks to Holdcom’s team and look forward to working together again soon.
Patty Ramos
Sr VP Business Support & Development, CR Dynamics & Associates
Thanks so much everything sounds great! I appreciate everyone’s hard work on the project! Look forward to doing business with everyone from Holdcom in the future! Holdcom’s professionalism hasn’t gone unnoticed!
John Polkowski
General Manager
I have explained to everyone at NJTC that you and Holdcom do a terrific job. In fact, I have suggested that you give lessons in customer relations at Harvard Business School. You may use me as a reference at any time.
Richard Kay
North Jersey Truck
I have explained to everyone at NJTC that you and Holdcom do a terrific job. In fact I have suggested that you give lessons in customer relations at Harvard Business School. You may use me as a reference at any time.
Richard Kay
North Jersey Truck
Looks great! Thank your team for another great one. Have them start thinking on a Holiday one next.. 🙂
Evie
Tiger Home Inspection
I am very pleased with the professionalism of your service, quick turnaround times and technical assistance. After a few of weeks of using the greeting you made for us…this is great, thank you so much for making the effort…. yours is obviously a professional service that takes customer service seriously. I will look forward to recommending you to others whenever the opportunity presents itself.
Jacob Irving
We have installed the new message and love it. Thanks!
Margery Simpson
Machinery Services Corp.
What a great experience working with Holdcom. I just went online and ordered a package, entered my text and immediately got an email response with recommended changes. The team is hands on, helpful and very talented. Our new on hold messages with music are friendly, clear and professional. Thanks, Holdcom for giving us the tools to be a better company.
Linda Pasinli
Total Apps Inc.
Holdcom is a great partner to 8×8. They provide excellent, very fast customer service, delivering the audio greetings, voiceovers and recordings we need for a wide range of requirements. They are super responsive and a pleasure to work with..
Beth Carney
Director, Marketing Communications, 8x8 Inc.
That’s perfect for us. Thanks so much Rob! As always you, an,d your organization are speedy and helpful!
Jennifer Burlison,, Credit Systems Project Lead
Kohl's Department Stores
Just a quick note to say thanks again for another great audio file, after business hours. I received the file yesterday and after listening, installed it onto our phone system. Very professional from my very first email to receiving the finished product.
Laurence R. Handwerger
Handwerger & Sons, Inc.
Thanks for following up. Wonderful job getting things done. I look forward in continuing to use your company for our audio needs.
Gill Mayol
MN Works, LLC
The words that come to mind in all my interactions with Holdcom are “Professional, extremely helpful and timely.” John sends reminders when it’s time to update our script. Our updates are ALWAYS completed quickly and tech. takes care of loading them just as quickly. The recordings are very professional and the sound quality is the best I’ve heard.
Janice Webster
Medford Ford
Both sites went live in the past week and they both love it, as well as staff! Thank you!
Chris Butler
RWJ Barnabas Healthcare System
I wanted to thank you and the staff at Holdcom for your support and responsiveness, especially during the early stages of our business integration that began over 18 months ago when changes were happening quickly and frequently. It’s been my pleasure to deal with such a professional and quality oriented business for more than 20 years.
Rick Jackson
Senior Project Manager, Federal Insurance
We are ready to have a professional recording in English we would like Margaret. Please see below and let me know if this can be accomplished and let me know what you need from us to move forward. We are extremely impressed with your service and professional consulting and look forward to doing business with you.
Lynn
Symetra Financial
Everyone seems happy 🙂 Thank you so much for all your help! Everyone there is great and attentive. Plus very good on delivery time!!
Amee Chianelli
When callers were unhappy with the “stock” Music On Hold our system came with, I turned to Holdcom for a better solution. They presented me with so many options for music and voice as well as custom content to match our Brand Image. They were quick and responsive to my needs and the pricing allowed us to purchase multiple programs to use throughout the year. The caller experience is our first opportunity for diffusion and is often overlooked. Holdcom’s professional approach helps us leverage the first impression to delight our callers and get them to the agents to resolve their problems. I highly recommend adding Holdcom to your contact center tool box
Dawn Stevenson
VP Customer Care, Stamps.com
I have explained to everyone at NJTC that you and Holdcom do a terrific job. In fact I have suggested that you give lessons in customer relations at Harvard Business School. You may use me as a reference at any time.
Richard Kay
North Jersey Truck
We recently worked with Holdcom to have a message professionally recorded and found the whole experience to be easy, convenient, on time and within budget. Many thanks to Holdcom’s team and look forward to working together again soon.
Patty Ramos
Sr VP Business Support & Development, CR Dynamics & Associates
I just wanted to take a moment to share our endorsement of Holdcom. Since the beginning of our relationship with Holdcom, we have experienced the utmost in customer satisfaction. Due to the nature of our business, we require a great deal of attention, and our demands have always been handled in a professional and timely fashion. In addition, the on-hold messages enhance the experience of our patrons and business associates. We truly appreciate the level of service your organization provides and would recommend your company wholeheartedly.
Sean Lapham
Madison Square Garden
As a SOCAP member since 2011, I appreciate Holdcom’s long-time role as a SOCAP supporter. You get what you give, and that’s especially true in the SOCAP community. Holdcom is committed to advancing the customer care profession and the personal success of our members. They demonstrate that — and do it often — in ways that matter…by creating unique content for local and National programs, sponsoring chapter events, donating its services (creating videos and podcasts), and showing up at SOCAP events as an ever-ready resource to help SOCAP extend its educational opportunities.
Lisa Oswald
Senior VP, Global Consumer Service Travelzoo Inc.
This is FANTASTIC! Better that I had hoped, in fact. Thank you so much. Again, thank you for the professional product, excellent service, and timely delivery. Well done!
Clay, Creative Director
Design Ergonomics Inc.
Thank you very much for your assistance with the audio files. We have uploaded the new files to our phone system and are very pleased with the results. We also appreciate your timely response to this. We are very pleased with how everything was handled.
Talese Hall
Better Resource
Yours is the one product and service that exceeds all claims. It pays for itself, probably every thirty days or less. I get people calling here asking to be placed on hold. I want to thank you loudly for selling me on the service. Now, I’m happy to sell anyone else on the service. You worked with me, got me the “voice” I wanted, and even allowed me to write my own script. Did I ever tell you what prompted my first inquiry, more than 15 years ago? My secretary put my mother on hold. I had rigged up a radio station to play into my Nortel system. When I picked up, my mother complained she had to listen to a radio commercial for another law firm while waiting for her son to pick up. Within the hour I was on the phone with your company, and have not hung up, since. Great job, great product, great service, and thanks for your continued support. Too bad the new digital products are more durable than the old looping tape recorder I started with. Thanks, again.
Mark R. Silber
Mark Silber Attorney
Thank you. Your service was great.
Colin P. King, Product Manager
Hasselblad Bron Inc.
Holdcom is a great partner to 8×8. They provide excellent, very fast customer service, delivering the audio greetings, voiceovers and recordings we need for a wide range of requirements. They are super responsive and a pleasure to work with..
Beth Carney
Director, Marketing Communications, 8x8 Inc.
I am very pleased with the professionalism of your service, quick turnaround times and technical assistance. After a few of weeks of using the greeting you made for us…this is great, thank you so much for making the effort…. yours is obviously a professional service that takes customer service seriously. I will look forward to recommending you to others whenever the opportunity presents itself.
Jacob Irving
Characters make training come alive and Holdcom voices all of the customers, agents, managers, salespeople, and techno-geeks that have filled our learning programs during the last 10 years. I cannot imagine a workshop, webinar or eLearning without their masterful narration or telephone call samples. French and German speakers were added this year with stellar results. Our clients are awed and delighted by the finished audio files that Holdcom delivers quickly, creatively and perfectly.
Ronna Caras
President, Caras Training
Got it, and love it! Will recommend you to other business owners. Thanks so much!
Holly Walker, Founder & CEO
Mod Cartel
Message On Hold has offered us the flexibility to create messages that our guests receive during that awkward period of having to place a guest on hold for whatever reason. Many times we hear from that they have learned something new about us. We change the message often enough that it is always fresh and informative.
We are very Happy with Holdcom, and this is why we have used them for so many years. Thank you for being a wonderful marketing partner to us!
Diane
Bernards Inn
