Thank you very much for the follow up email. I am very pleased with the quality of the recordings that your company produced as well as the help that was extended to me when I needed it. In the future if I have more recordings to make you will be my go to company. Also you may use me for a reference without hesitation.
Jordan Cain
I just wanted to pass on a good word for the high-quality service and support I received from you and your company. I received our completed voice recordings today and boy do they sound great! I really like the voice actor that was chosen for our work.
Finally, I want to thank you personally for your help in navigating the sales process. It was great to work with someone who was professional and qualified to deal with a new customer such as us. I have mentioned your company to a few other colleagues as a resource and I hope we get the opportunity to work you again in the near future.
Jonathan Huegel, VoIP Administrator
Franklin Energy Services, LLC
Megan and Joe, please extend my gratitude to Liz for her exemplary recording of our voice prompts. She did an outstanding job, and I just uploaded them to the system. The process couldn’t have been easier. Thank you all very VERY much. I plan to call on you (AND LIZ) as we grow, and add more prompts and other features to our initial system. She sounds wonderful.
Jae
Continental Bicycle - Fashion Style House (Design)
Just wanted to let you know the CD has been installed. Thanks again for your follow-up – we always receive superb service from everyone at Holdcom and it is most appreciated!
Megan O'Toole
Graham-White Manufacturing Co.
Great news! You and your team have done a fantastic job. I’m looking forward to another year of quality messages.
Mark Ralston
Public Relations Manager, St. Mary's Health Care System
Thank you for your quick response. Everything is uploaded and running well. Your company has surpassed all expectations and we look forward to working with you in the future.
Scott Quarles
Thanks for following up. Wonderful job getting things done. I look forward in continuing to use your company for our audio needs.
Gill Mayol
MN Works, LLC
Both sites went live in the past week and they both love it, as well as staff! Thank you!
Chris Butler
RWJ Barnabas Healthcare System
Thank you for providing such a great service. I will 100% be recommending your services to our clients / customers etc.
Laura Best
Message on Hold has offered us the flexibility to create messages that our guests receive during that awkward period of having to place a guest on hold for whatever reason. Many times we hear from callers that they have learned something new about us. We change the message often enough that it is always fresh and informative. We are very happy with Holdcom, and this is why we have used them for so many years. Thank you for being a wonderful marketing partner to us!
Diane Carr
Our new recording sounds fantastic! The voice is superb and fits perfectly with the jazz background music. It actually sounds like someone enjoyed putting that mp3 together and really caught the ambiance of our New York Metro office! If it was you, do take a bow, because it is an excellent job! Many thanks!
Susan Jones
Holdcom was very responsive to our translation needs and quickly translated multiple documents in several languages for an international project we were conducting for one of our clients. This was a high priority crisis situation and Holdcom exceeded our expectations. If you need translation, voice messaging and quick turnaround I highly recommend Holdcom.
Brian Giannini
VP Business Development, RQA, Inc.
I want to express how wonderful it is working with Holdcom. You and your team are amazing. The professionalism is second to none and you are always willing to work something out with your customers. Your timeliness is very helpful and you know exactly what your mission is, and it is executed beautifully. Your attitude is infectious, and words cannot express my gratitude. Keep up the good work and have a great day.
Frederick Campbell
Thank you to you and your team for providing this request. It is not often you can say you have faith that your vendor will always come through for you when it really matters, but you and your team do it repeatedly. I just wanted to take a moment and tell you how good it is to work with professional, dependable, consistent, and courteous people.
Jeff Bartruff
I appreciate all your assistance, Donna. Your customer service is really spectacular.
Martin Frazee
I would like to let you, and all involved know that I very much appreciate your courtesy, and willingness to help. I am very pleased with the final product; and I will be sure to let people know about Holdcom.
Nicholas Strouse
Westport Family Counseling
I’d like to take a minute to thank you both and your team for responding so quickly to our needs during COVID. You clearly believe in customer service and recognized our immediate need (during COVID) in helping communicate with our callers. It is a big reason we decided to go with your company for the phone tree recordings. You are easy to work with, professional, and we consider you a solid partner! Be safe and be well!
Marcy Manheim
Director, Marketing & Public Relations
Just a quick follow up to our conversation earlier this week…Thank you very much! The narration was perfect. It was a pleasure working with you and your team. I look forward to working with you in the future.
Erin Ferguson, Clinical Project Manager
Canfield Scientific, Inc.
Yes we did get the file and are very happy with it. This is a great feature and we plan on making more in the future. Thanks for your help. 🙂
Jeff S. Noel
GVM Inc.
I LOVE IT !! Well done …
It’s already on our system and everyone really likes the production.
Patrick McAllister
Corporate President, Engineering
It has been an absolute pleasure working with you and your team over these past 5 years! Thank you for your kindness, impeccable professionalism, and for all of your support with our crazy schedules and urgent requests. You and your team have been absolute lifesavers, and always made my job easier!!!
David Almeida
Love it!!! Thank you so much for your patience and especially for working with me on this. I really appreciate it. The final product is perfect! Thank you. I am very happy.
Alison
Mark Silber Attorney”]Yours is the one product and service that exceeds all claims. It pays for itself, probably every thirty days or less. I get people calling here asking to be placed on hold. I want to thank you loudly for selling me on the service. Now, I’m happy to sell anyone else on the service. You worked with me, got me the “voice” I wanted, and even allowed me to write my own script. Did I ever tell you what prompted my first inquiry, more than 15 years ago? My secretary put my mother on hold. I had rigged up a radio station to play into my Nortel system. When I picked up, my mother complained she had to listen to a radio commercial for another law firm while waiting for her son to pick up. Within the hour I was on the phone with your company, and have not hung up, since. Great job, great product, great service, and thanks for your continued support. Too bad the new digital products are more durable than the old looping tape recorder I started with. Thanks, again.
Mark R. Silber
Thanks for checking our messages and for fixing it on a timely basis.
Kim Janssens
Fox Run Brands
Both sites went live in the past week and they both love it, as well as staff! Thank you!
Chris Butler
RWJ Barnabas Healthcare System
As a SOCAP member since 2011, I appreciate Holdcom’s long-time role as a SOCAP supporter. You get what you give, and that’s especially true in the SOCAP community. Holdcom is committed to advancing the customer care profession and the personal success of our members. They demonstrate that — and do it often — in ways that matter…by creating unique content for local and National programs, sponsoring chapter events, donating its services (creating videos and podcasts), and showing up at SOCAP events as an ever-ready resource to help SOCAP extend its educational opportunities.
Lisa Oswald
Senior VP, Global Consumer Service Travelzoo Inc.
We received all the recordings and everything is perfect for now…We are extremely happy with your service and the ease of entering it on the web.
Alana M. Elman
hank you for your quality voice work and VERY fast turn-around time!
Christopher Armato
Thank you for all your hard work. It has been a wonderful working experience with you and Holdcom. I look forward to doing business with you in the future.
Christopher Miller
Consumer Credit Helpers
Thanks for following up. Wonderful job getting things done. I look forward in continuing to use your company for our audio needs.
Gill Mayol
MN Works, LLC
Thank you for providing such a great service. I will 100% be recommending your services to our clients / customers etc.
Laura Best
Andy Begnoche and Holdcom have been a key SOCAP partner for 14 years. Andy is a shining example of a true SOCAPer. Andy has poured his heart and soul in to SOCAP; he’s attended over 26 of SOCAP conferences, presented at many of the conferences, served on and / or chaired many SOCAP committees and has supported the New York chapter by helping organize and promote numerous events. He also helped develop SOCAP’s contact center of the future model which has helped members envision and prepare for what future customers will expect and need. And on a more personal level, Andy has served as the social glue for SOCAP – introducing members to each other and helping enrich their experience by connecting them to helpful resources. Andy and Holdcom have helped support and reinforce what is so great about SOCAP – a source for information, support and education about the customer care industry.
Tom Asher
Senior VP, Constomer Engagement Humach
I can truly say that Rob and Andy help make my crazy audio requests, a lot easier than I deserve. No matter the size of the project someone contacts me instantly, either with questions, maybe Rob caught a possible error ahead of time, or to simply say ‘Thanks for the business’. This type of professionalism and dedication is greatly appreciated, and I know when I get my emails from Jaimie, I’m getting quality work. Holdcom will always have a client in us, we thank you!
Leah Butler
Audio Manager / QA Specialist, Advantone
We are ready to have a professional recording in English we would like Margaret. Please see below and let me know if this can be accomplished and let me know what you need from us to move forward. We are extremely impressed with your service and professional consulting and look forward to doing business with you.
Lynn
Extremely nice recording. Exactly as I hoped it would sound. Liz was the perfect talent choice.
Jeffrey S. Keysar, DC
Nevada Neck & Back Pain Relief
The disk works great. A pleasure doing business with you and I’ll pass your name on to everyone I know in the industry.
Gene Panaro
Looks great! Thank your team for another great one. Have them start thinking on a Holiday one next.. 🙂
Evie
Tiger Home Inspection
I wanted to thank you and the staff at Holdcom for your support and responsiveness, especially during the early stages of our business integration that began over 18 months ago when changes were happening quickly and frequently. It’s been my pleasure to deal with such a professional and quality oriented business for more than 20 years.
Rick Jackson
Senior Project Manager, Federal Insurance
Message on Hold has offered us the flexibility to create messages that our guests receive during that awkward period of having to place a guest on hold for whatever reason. Many times we hear from callers that they have learned something new about us. We change the message often enough that it is always fresh and informative. We are very happy with Holdcom, and this is why we have used them for so many years. Thank you for being a wonderful marketing partner to us!
Diane Carr
Bernards Inn
That’s perfect for us. Thanks so much Rob! As always you, an,d your organization are speedy and helpful!
Jennifer Burlison,, Credit Systems Project Lead
Kohl's Department Stores
