I will have you know that we would have required several folks to work after hours to implement this new recording next week, Now we only need to do this update once tonight and not 2 times and our IVR will be 100% ready for Monday morning open of business!! This is GREAT!!!!

My partners didn’t believe in message on hold – but once I used it, the response I got was tremendous. People don’t seem to mind waiting on hold. It’s long enough where you can hear most of it, short enough where you get the important bits and pieces. I can’t recall how many times people say ‘Oh! I didn’t know the train goes right by your place’ or ‘I didn’t know Oktoberfest started already,’” all because my message on hold program informed them. A local restaurant might be small potatoes compared to some of Holdcom’s bigger clients, but I always get treated as someone special – that is how I want my customers to feel – sitting at my table, or even on hold, or on line.

Thank you very much for your assistance with the audio files. We have uploaded the new files to our phone system and are very pleased with the results. We also appreciate your timely response to this. We are very pleased with how everything was handled.

Just wanted to let you know the CD has been installed. Thanks again for your follow-up – we always receive superb service from everyone at Holdcom and it is most appreciated!

Looks great! Thank your team for another great one.  Have them start thinking on a Holiday one next.. 🙂

We are ready to have a professional recording in English we would like Margaret. Please see below and let me know if this can be accomplished and let me know what you need from us to move forward. We are extremely impressed with your service and professional consulting and look forward to doing business with you.

Message On Hold has offered us the flexibility to create messages that our guests receive during that awkward period of having to place a guest on hold for whatever reason. Many times we hear from that they have learned something new about us. We change the message often enough that it is always fresh and informative.

We are very Happy with Holdcom, and this is why we have used them for so many years. Thank you for being a wonderful marketing partner to us!

I just wanted to take a moment to share our endorsement of Holdcom. Since the beginning of our relationship with Holdcom, we have experienced the utmost in customer satisfaction. Due to the nature of our business, we require a great deal of attention, and our demands have always been handled in a professional and timely fashion. In addition, the on-hold messages enhance the experience of our patrons and business associates. We truly appreciate the level of service your organization provides and would recommend your company wholeheartedly.

I would like to let you, and all involved know that I very much appreciate your courtesy, and willingness to help. I am very pleased with the final product; and I will be sure to let people know about Holdcom.

I can say after having the new Message on Hold, lots of customers are getting the info on hold are asking a lot of question’s about our new products. That’s Great !!!!

Thank you to you and your team for providing this request. It is not often you can say you have faith that your vendor will always come through for you when it really matters, but you and your team do it repeatedly. I just wanted to take a moment and tell you how good it is to work with professional, dependable, consistent, and courteous people.

Thank you so much for checking in and for making sure our program is functioning properly. We appreciate the support. If there is anything else we need I will let you know.

Thanks so much Rob, you made magic happen today!