Every time a guest interacts with your facility – whether on the phone, online, or onsite, they’re on a journey with your organization. Influence that journey every step of the way, promote your facility, build your brand, and grow your business. Whether you use Voice Prompts, Message on Hold, or Overhead Announcements, Holdcom has the solution for you.

Remind visitors with each interaction why they should choose your location. Create a one-of-a-kind experience to promote your brand and build visitor satisfaction and confidence. Audio can be used to:

  • Share seasonal promotions and offers.
  • Inform callers of office hours.
  • Improve visitor experience.
  • Boost public relations initiatives.
  • Share local events and information.
  • Promote location history.
  • Grow client loyalty.

 

Improve the Hospitality Experience

Leverage audio marketing to improve the guest experience .

Voice Prompt Recordings
Message on Hold
Narration
Message on Wheels
Voice Prompt Recordings

How strong is your brand voice?  We believe that communicating a clear message is crucial to fulfilling the objectives of your IVR system. Your IVR system can help callers make or confirm reservations, reach the appropriate department, and more.

Message on Hold

Message on Hold provides the perfect medium to transform passive hold time into informative communication time. Your  message can promote your brand, tell guests about local attractions, or even highlight seasonal room rates. Holdcom has Message on Hold plans that can accommodate any type of company from a small Mom & Pop location to even the largest hotel chain.

We can keep you in budget while providing quality solutions to meet guest needs. We’ll work with your phone vendor to determine the phone system needs. We can even provide equipment.

Narration

Overhead music and announcements improve the venue experience while increasing guest satisfaction. Music can be used to set the tone and calm guests waiting in the lobby. Announcements can be used to inform clients of any emergency situations or delays.

Message on Wheels

Message on Wheels, Holdcom’s unique solution for the hospitality industry, transforms travel time into informational time. Using the existing speakers in your shuttles, a Message On Wheels program can play music, thank guests for their stay, or highlight area attractions.

Message on Hold
Voice Prompts
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