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"Google Bikes" Creates Real Traction |
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Google's addition of bike directions in Google Maps, which launched in March 2010, may have caused a ripple effect greater than expected. You may have recently seen an ad popping up on biking websites and blogs or have noticed the option for bicycle directions in the drop-down when searching on Google Maps.
Google is well-known for their affinity towards alternative transportation methods and has slowly been making it clear there are other alternatives to driving by car. Back in December 2005, Google launched Google Transit on Google Labs, initially with support for Portland, Oregon - but now it includes hundreds of cities around the world. In October 2007, Google Transit graduated from Google Labs and became fully integrated into Google Maps, displaying public transportation routing. Then, less than a year later, in July 2008, walking directions were added to Google Maps.
The news of Google Bikes has many biking enthusiasts excited, some even suggesting that "Google’s heft could also influence city planners to create more bike lanes and more-reluctant bikers to put on a helmet and get peddling." The idea that the introduction of bicycle directions on Google Maps could influence city planners is a bold statement. I believe the influence of Google’s bike directions will be felt in many circles beyond city planners as well. It may take months and years for the positive effects to be seen or felt, but Google's endorsement by adding this feature will send a loud signal to those at the edge of this discussion.
Is it a coincidence that right after Google’s introduction of biking directions, a few days later The Secretary of Transportation for the United States of America, Ray LaHood, issued his ’sea change’ comments on his blog? "Today, I want to announce a sea change. People across America who value bicycling should have a voice when it comes to transportation planning. This is the end of favoring motorized transportation at the expense of non-motorized. We are integrating the needs of bicyclists in federally-funded road projects. We are discouraging transportation investments that negatively affect cyclists and pedestrians. And we are encouraging investments that go beyond the minimum requirements and provide facilities for bicyclists and pedestrians of all ages and abilities."
By adding this feature to Google Maps, Google Biking will not only attract a larger audience to this topic, but Google has put biking on an equal playing field with driving, mass transit, and walking.
One thing is for sure - Spring is here, offering the greatest biking incentive: warmer weather. Google has certainly picked the right time to get things rolling. Enjoy the ride!
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App of the Month
In last month's edition of the Holdcom Voice, our Tech Guru "introduced" the iPad to our readers.
This month. I'd like to tell you about an app that, in my opinion, would be a true delight to iPad owners. I first stumbled upon "Classics" during a stroll through the iTunes Store. Having an iTouch, and being a fan of such time-honored literary masterpieces as "Paradise Lost", "A Christmas Carol", and "Treasure Island", I quickly downloaded the app and never looked back. Because of the limited screen size of the iPhone & iTouch, this app would translate beautifully on the iPad.
Each classic book is presented in clear fonts, with illustrations in most of the novels. Fall down the rabbit hole with "Alice in Wonderland", bring life to the lifeless in "Frankenstein", and sink to the depths in "20000 Leagues Under the Sea". The best part of this app…is the price…20 plus classics, for only 99 cents. Broaden your literary horizons for less than a cup of coffee!
Happy Reading!
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SOCAP Spring Symposium April 25th - 28th |
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What's the SOCAP Spring Symposium all about? In a "Wordle", it's about Social Media and the customer.
HOLDCOM is delighted to be attending the Spring Symposium. Come join us and hundreds of your industry peers at the 2010 Symposium, April 25-28, at the Omni Hotel at CNN in Atlanta, Georgia.
The 2010 Symposium will offer you the opportunity to network and share ideas with other customer care professionals from your industry vertical. SOCAP’s featured Industry Communities at the Symposium will be: * Food & Beverage * Household & Personal Care * Retail & Consumer Goods * Pharmaceutical & Medical Devices * Travel & Hospitality
The SOCAP Symposium will provide a convenient, effective forum for customer care professionals to discuss key issues, trends, and strategies with industry peers while engaging with top business leaders and subject matter experts all in ONE place!
Day One of the 2010 Symposium will include industry-focused sessions with in-depth discussions and case study presentations. Day Two will offer sessions focused on relevant, timely topics to enhance the knowledge of today’s customer care professional.
The Symposium will feature keynote speakers from major industries, call center tours from each of SOCAP’s Industry Communities, and an Exhibit Hall with all of SOCAP’s business partners. Share ideas and network with industry peers and professional colleagues all in one place at the 2010 Symposium!
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This month HOLDCOM would like to highlight our very own Stacey Caropreso and her husband Tommy with their "Relay For Life" event.
When asked about this year's event, Tommy Caropreso shared these thoughts. "Stacey and I are looking forward to being a part of the AMERICAN CANCER SOCIETY'S RELAY FOR LIFE once again. This year is exciting because Stacey is one of the Co-Chair’s of the event, and I am celebrating 26 years of being a SURVIVOR!
"We take an active part 'Relay' because we want to see an end to cancer during our lifetime. 'Relay' gives us the unique opportunity to CELEBRATE the lives of those who have battled cancer, REMEMBER loved ones lost, and SUPPORT the American Cancer Society’s lifesaving mission by FIGHTING BACK against a disease that has already taken too much.
"Please support our efforts to FIGHT BACK against cancer by making a donation.
"Your gift will help the American Cancer Society fund groundbreaking cancer research, provide up-to-date cancer information, advocate for all people to have access to screening and treatment, and offer free programs and services to improve the quality of life for people facing cancer. If it's not possible to donate money right now, donate a prayer that a cure for ALL cancers is found soon.
"It's an amazing event, and we hope that we can count on you for your support.
"Thank you, in advance, for any support you are able to provide. Together we will CELEBRATE life, REMEMBER loved ones, and FIGHT BACK against cancer!"
Click here to also make an online donation.
For additional information please contact Stacey Caropreso at staceyc@holdcom.com.
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