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Thank you for your speedy turn around for these prompts.
Jay
GOOGLE
Got the VO a little while ago. Thanks for the ultra quick turnaround!
Scott McKelvey/Director, Creative Services & Quality Assurance
TARGET SPOT
Perfect! Thanks and by the way, hooking up with your company was one of the best things I've done for awhile. You have made us sound very professional. Thanks for all you do. Freda
DEEPWATER INDUSTRIES FEDERAL CREDIT UNION
I also want to extend my thanks to Joe for his responsiveness with the last minute re-load this morning. We are so fortunate that the Holdcom crew is always willing to help and do so with professionalism, courtesy and so speedily! Thank you again on the behalf of Verizon Wireless Customer Service!!!!
VERIZON WIRELESS
Dear Team, GREAT job. Thank you very much. Professionalism does not get better than this. Having been with Oddcast for the past 3 years, this is the best I have ever seen. Do you think I'm over the top? I don't think so. Everyone is quick to criticize but when it come to good, fast work, credit should be given where it is due. Thanks again. Impressed. :-)
With best regards, Markus Hauschild
GLOBAL TERMINATION HOLDINGS HK LIMITED
HOLDCOM has provided me with hold messaging and VRU voiceover services for 4 years now. I've always been completely satisfied with the results. The scripts I submit for locations within North America have been improved upon and implemented with high quality.
Afterwards HOLDCOM continued to monitor these services. The recordings are exceptional and have always been implemented in a timely manner. These have allowed me the peace of mind knowing that I have a business partner that reflects such pride and professionalism in their services. I would highly recommend HOLDCOM to anyone who can use their services.
Sincerely, Martin Keane/North American Systems Administrator
COSCO CONTAINER LINES AMERICAS, INC.
I can't sufficiently express how grateful I am for what I can only describe as "awesome" (as my teenager would say) customer service in rushing my company's new message on hold to us. Tracey, I am so sorry that you had to chase after me for months, I truly appreciate your tenacity and follow up. I must admit, I was also concerned for us that you were out because I was wondering whether my fax would just sit there or there would be someone else to handle it.......I should have known better with you guys, because almost immediately after I sent my fax, I got a call from Vito. Thank you also Vito for picking up the ball and running my paperwork through very quickly, and answering my questions. I can't forget to thank you also, Megan, for your follow up with the script and for obviously expediting our order and just generally making sure we were on the right track. Thanks so much to all of you, and please forward this to your supervisors to let them know how very happy we are with Holdcom!!!! If every company I need to contact on a daily basis was run like Holdcom, I'd have much happier days!!!! Very impressive and very much appreciated.
Yours sincerely, Janice Sievers
FIVE STAR LUMBER AND HOME CENTERS, INC.
I want to take this time to thank you again
for your outstanding support and professionalism that you and your
HOLDCOM team have extended to me throughout the years. I will
always label you as the best vendor organization I have ever had the
pleasure to deal with. You are a class act.
STRYKER ORTHOPAEDICS
Thanks for your work on the messages on hold. They sound terrific and I'm glad we're doing business together.
Mark
PR NEWSWIRE
You guys, this is really well done!!! Thank you, thank Joan and thank Neil!
I'm a happy customer!!!
Helen Whelan
SUCCESS MEDIA
I want to thank you for our on hold program. Your service and finished product are the best I have ever encountered! Mike Martin, President of Proformix, is extremely pleased with the tape as well. You were able to use the information that we gave you to produce exactly the kind of message we were looking for. Also the turn around time is outstanding! I know this is your job, but not every company is able to do their job as well as you do yours.
Betty Andre, Office Manager
PROFORMIX
You guys are the best, and of all our business partners, Holdcom is the most attentative.
Jeff
HUDSON BLUEPRINT
I received the new player today and everything worked perfectly. I just wanted to thank you both for the excellent customer support. Enjoy the weekend!
Matt
DELMHORST INSTRUMENTS
I just wanted to take a moment to share our endorsement of HOLDCOM. Since the beginning of our relationship with HOLDCOM, we have experienced the utmost in customer satisfaction. Due to the nature of our business, we require a great deal of attention, and our demands have always been handled in a professional and timely fashion. In addition, the on-hold messages enhance the experience of our patrons and business associates. We truly appreciate the level of service your organization provides and would recommend your company wholeheartedly.
Sean Lapham
MADISON SQUARE GARDEN
Thanks for all of your help during the NBA Playoffs and Finals. We all appreciate your effort, diligence and service.
Neil McDonald
NBA
It's been a real pleasure doing on hold script updates with the staff at
HOLDCOM. They've always been terrific and I really enjoy working with them.
Helene Guss
RUSS BERRIE
David Gabrielsen, our CEO, listened to it and thinks it sounds great.
Thanks, Sam
BIZFON
Just a note to let you know how pleased we are, so far, with your company and its service. You have been quick and very cooperative in meeting our needs, and that is appreciated. Our customers are continually complimenting the message and the presentation.
Ralph Edwards, President
CLASSIC TOOL DESIGN, INC.
The program has really enhanced our business' image, as well as keeping our callers happier while they are on hold. Every step of the way you have responded to us in an extremely prompt manner, and for that we are appreciative.
Roger J. Muller, Jr., President
R. JOHN MULLER & SON
Many thanks for the swift response and for getting us out of a hole on this one. I'll speak to you about all of this on another (less hectic) day. Many thanks again ... it's much appreciated.
Neil MacDonald, Director of Outsourcing
PRIME LEARNING GROUP
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