HOLDCOM is proud to present Corporate Coffee Systems as the January 2006 Client of the Month! Since 1992 HOLDCOM has provided Message-On-Hold and Voice Prompt Services to Corporate Coffee Systems.
Wendy Ferner, Executive Assistant at Corporate Coffee, states “A professional Message- On-Hold let’s our customers know that we care about them. Have you ever called a company and been put on hold and heard dead silence? You are unsure if your call has been disconnected or if you are in fact still on hold. Our Message-On-Hold allows our customers to hear all about our products and services, especially new products or programs that we are excited to announce.”
In addition to their standard Message-On-Hold, Corporate Coffee Systems has HOLDCOM create an annual holiday message. “Our customers get a kick out of the festive music & it puts everyone in a good mood,” says Wendy.
The Voice Prompts at Corporate Coffee, provided by HOLDCOM, are user-friendly and allow callers to place orders and even apply for a position! As per Wendy, the prompts enabled Corporate Coffee to provide “continuity and professionalism at all levels of phone contact with our customers.” Congratulations Corporate Coffee!